FAQS

Q. HOW CAN I PLACE AN ORDER?

Ordering from us is easy! Simply browse our website, choose the products you want, and add them to your cart. Once you're ready, proceed to checkout, where you can review your order and make any necessary adjustments. Then, follow the prompts to enter your shipping and payment information. After completing your purchase, you'll receive an order confirmation via email.

Q. WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept a variety of payment methods to make your shopping experience convenient. These include:

  • Credit and Debit Cards (Visa, MasterCard, American Express)

Q. HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

We understand that you're excited to receive your order!  Typically, orders are processed within 1 day, and standard shipping  takes approximately 5-7 business days.

Q. WHAT IS YOUR RETURN POLICY?

We want you to be completely satisfied with your purchase. If you're not happy with your order, please review our detailed Return Policy for information on how to initiate a return or exchange. We accept returns within 30 days of delivery for eligible items.

Q. HOW CAN I TRACK MY ORDER?

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. Alternatively, you can track your order's status on your website

Q. CAN I CHANGE OR CANCEL MY ORDER AFTER IT'S BEEN PLACED?

We process orders quickly to ensure prompt delivery. If you need to make changes or cancel an order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an order has been shipped, changes may not be possible.

Q. HOW CAN I GET IN TOUCH WITH YOUR CUSTOMER SUPPORT?

We're here to assist you! You can reach our friendly customer support team via our contact us page. We offer various contact methods, including email and a contact form. We aim to respond to your inquiries within 24 hours during business days.

Q. DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we offer international shipping to a few countries. During the checkout process, you can select your country, and shipping options and fees will be displayed accordingly.

Q. ARE YOUR PRODUCTS ECO-FRIENDLY?

We are committed to sustainability and offer a range of eco-friendly products. 

If you have any more questions or need assistance with anything else, please don't hesitate to contact us. We're here to make your shopping experience with us as smooth and enjoyable as possible!

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